Up until now they have been working fine, almost without event. I currently have them plugged into a laptop and my girlfriend unplugged them the other day to plug into her laptop so she could play a game. After plugging them back into the original laptop only the keyboard will work. I have pressed the sync button on the receiver and then on the mouse itself and it seems to work as the lights on the receiver go from flashing to solid, yet when I move the mouse it doesn't respond on the screen.
I tried changing the batteries, moving all other devices away from the reciever, unlpugging it, resetting the computer, everything. I searched Microsoft Support but it seems my mouse is an outdated model and there is literally NO info on how to fix it. I tried the steps they suggested on other Wireless models but to no avail. What could the problem be? If the issue continues to occur, test the mouse on a different computer in a different environment. If you can replicate the problem in a different environment, you may have a defective device.
If this is the case, see the "More Information" section for information about how to contact Microsoft Supplemental Parts to obtain a replacement device. If the device works without any issue on a different computer, go to method 4. Method 2: Test the mouse by using the Mousinfo diagnostic tool.
The Mousinfo diagnostic tool is installed together with the IntelliPoint software. If you do not have this software, you cannot open the tool. To install the IntelliPoint software, visit the following Microsoft Web site:. Note This tool may not work with Bluetooth devices.
Method 3: Try another USB port for the wireless receiver. If using a USB hub, try connecting the receiver to a port directly on the computer. The problem may be a bad port or hub. Restart your computer after reconnecting the mouse's wireless receiver. Was this reply helpful? So, do you know how to connect wireless mouse to Windows 10?
In this post, we will show you how to setup a wireless mouse. If you do not know, keep on your reading. To connect a wireless mouse to the computer, you can achieve that through the Bluetooth. But it may only be applicable to the Bluetooth wireless mouse.
Press Windows key and I key together to open Settings. Once all steps are finished, check whether the Bluetooth wireless driver has connected to your computer.
Look Here. As mentioned in the above part, another type of wireless mouse is the RF wireless mouse. So, as to how to connect wireless mouse to computer, you can achieve that via Receiver. After all steps are finished, you can check whether the RF wireless mouse is connected to your computer. Does your wireless mouse lag in Windows 10? How to fix the laggy mouse? This post shows you some simple methods. To sum up, this post has shown how to connect a wireless mouse to computer.
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